“I used to hire for experience. Now I hire for curiosity, adaptability, and the will to learn fast with AI.”
Tiffany Johnson, Chief Product Officer, NMI
At most companies, product is the bottleneck. At NMI, AI flipped the script.
What began as a few experiments with ChatGPT became something bigger: a rethinking of how product teams are built, how they operate, and who gets hired.
Tiffany’s team isn’t just using AI, they’re evolving their entire culture around it.
The result? Sharper decisions, faster validation, and a team built for continuous reinvention.
In this episode of Masters of Product, Tiffany Johnson, NMI’s Chief Product Officer, reveals how she’s building an AI-native product org from the ground up.
Watch the full interview with Tiffany Johnson
Here’s what we talked about:
Structuring product teams around value streams for ownership and agility
At the 2 min markEvolving from AI experiments to fully AI-powered workflows
At the 6 min markUsing AI to prototype, code, and test faster than ever
At the 7 min markTraining teams with AI-generated content and synthetic customers
At the 8 min markHow AI-fueled engineering is pushing product to move faster
At the 9 min markReimagining PM-to-engineer ratios as AI boosts productivity
At the 14 min markRedefining roles, why versatility is the new superpower
At the 18 min markLetting go of rigid titles—“do what it takes” culture
At the19 min markPushing adjacent teams (support, marketing, account) to evolve too
At the 22 min markLeveraging AI to absorb fire‑fighting work so teams can focus on strategy
At the 26 min markLinking AI impact to real business outcomes, not just output
At the 27 min markTurning portfolio epics into instant, AI-generated user stories
At the 30 min markRunning quarterly AI retros to continuously level up
At the 31 min markPrioritizing curiosity over credentials in product hiring
At the 35 min mark
AI is Reshaping Product Management. What’s Your Strategy?
CPOs who act now are already seeing:
20%+ productivity gains
Improved time to market
Competitive differentiation
Curious what this might look like for your org.? Let’s chat.