The AI Empowered Product Manager
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Building an AI First Product Org. at NMI
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Building an AI First Product Org. at NMI

How Tiffany Johnson is reshaping product culture, talent, and process for the AI era

“I used to hire for experience. Now I hire for curiosity, adaptability, and the will to learn fast with AI.”
Tiffany Johnson, Chief Product Officer, NMI

At most companies, product is the bottleneck. At NMI, AI flipped the script.

What began as a few experiments with ChatGPT became something bigger: a rethinking of how product teams are built, how they operate, and who gets hired.

Tiffany’s team isn’t just using AI, they’re evolving their entire culture around it.

The result? Sharper decisions, faster validation, and a team built for continuous reinvention.

In this episode of Masters of Product, Tiffany Johnson, NMI’s Chief Product Officer, reveals how she’s building an AI-native product org from the ground up.

Watch the full interview with Tiffany Johnson

Here’s what we talked about:

  • Structuring product teams around value streams for ownership and agility
    At the 2 min mark

  • Evolving from AI experiments to fully AI-powered workflows
    At the 6 min mark

  • Using AI to prototype, code, and test faster than ever
    At the 7 min mark

  • Training teams with AI-generated content and synthetic customers
    At the 8 min mark

  • How AI-fueled engineering is pushing product to move faster
    At the 9 min mark

  • Reimagining PM-to-engineer ratios as AI boosts productivity
    At the 14 min mark

  • Redefining roles, why versatility is the new superpower
    At the 18 min mark

  • Letting go of rigid titles—“do what it takes” culture
    At the19 min mark

  • Pushing adjacent teams (support, marketing, account) to evolve too
    At the 22 min mark

  • Leveraging AI to absorb fire‑fighting work so teams can focus on strategy
    At the 26 min mark

  • Linking AI impact to real business outcomes, not just output
    At the 27 min mark

  • Turning portfolio epics into instant, AI-generated user stories
    At the 30 min mark

  • Running quarterly AI retros to continuously level up
    At the 31 min mark

  • Prioritizing curiosity over credentials in product hiring
    At the 35 min mark


AI is Reshaping Product Management. What’s Your Strategy?

CPOs who act now are already seeing:

  • 20%+ productivity gains

  • Improved time to market

  • Competitive differentiation

Curious what this might look like for your org.? Let’s chat.

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